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If you ever wanted to know more about Virgin Games review from how to create an account, the welcome bonus to expect, the number of games hosted in the various platforms, the banking options available, its customer support, mobile support, and the site’s pros and cons, this review is well-suited for you!

Virgin Games Welcome Offers & Promotions – Updated Version

Virgin GamesBonus & Offers ()Virgin Games Registration Links
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Signing up at Virgin Games

Virgin Games requires that every new player who creates an account with the casino must be at least 18-years-old. The following is a step-to-step guide on how to sign-up;

  1. Follow the link
  2. Once you are on the landing page, click the option ‘Join Now’ on the top-right corner
  3. On the page provided, fill in the following details;
  • Email Address
  • Title and Full Name
  • Preferred Currency
  • Date of Birth & Gender
  • Username & Password
  • Address, Phone Number, Choose and answer a Security Question
  1. Check on the box below to ascertain you agree with the T&Cs and you meet the age requirements
  2. Select the method you prefer to hear news from Virgin Games. This will include information ranging from new games, promotions, and rewards. The preferences will include; Email, SMS or a Call
  3. Complete the process by clicking ‘Join Now’

Promotions & Bonuses

This always comes out as a crucial section in many of the gaming platforms. This is one of the sections that will either attract or retain players. Virgin Games has only offered a welcome bonus which is not so impressive. Additionally, the welcome bonus offered on the platform is quite different from what the players are used to and to put it out there, the bonus is not valued highly. However, this does not stop players from enjoying it since no wagering requirements, no cap on winnings or withdrawal fees have been attached.

The welcome bonus is as follows;

  • Play £10, Get 30 Free Spins on Double Bubble or £50 of Free Bingo

After successfully creating an account, when you deposit and wager at least £10, you will either get 30 free spins on,= Double Bubble or get 50 free tickets on the applicable games. The offer you prefer will, however, be selected before you opt-in.

For the £50 of free Bingo, every £1 will get a ticket and can be used on any Bingo game. The tickets will also be used to buy-in the next scheduled game available. All bonuses awarded (Free Spins or Free Bingo Tickets) must be used up within 30 days after opting into the promotion.

Games Selection at Virgin Games

This remains arguably the most important section on any gaming platform. Virgin Games has recognized this and though the games provided are not as many, there is something for everyone provided here. With Gamesys as the main software provider on board, further contributions have been made on the platform by other top and notable providers such as NetEnt, IGT, Microgaming, among others.

The providers have ensured that as you enjoy the titles provided in the various categories hosted, you also get to enjoy seamless gameplay thanks to the top-notch graphics, themes, styles, and sounds they provide. Additionally, some of the providers have ensured that the games onboard boast among the highest RTPs of an average 96.0% which is laudable since it depicts good returns to players. More than 350 different titles have been provided at Virgin Games with the Slots taking the lion’s share.

What’s more, Virgin Games has also provided Live Dealer games to the players which is one of the most sought-after sections in many of the online gaming platforms. Another major highlight on the website is that the games provided are flash-based and the players will not be required to download for them to play. Downloadable games may have their shortcomings from the loss of quality in the graphics, some may be choosy on the browser you are using and the version of the operating software in use. But with non-downloadable games, you can go as far as using many browsers available either on a desktop and on a mobile phone.

However, there is much to be desired at first sight of the Virgin Games website. The landing page layout and design is not the best and leaves a lot to be desired. They can do better and bring out a captivating page to provide that first great impression. What’s better, however, is that all the categories provided will all be accessed from the top page. The following categories are provided;

Online Slots

As earlier mentioned, this is the category with the largest share of over 200 different selections to choose from. This has incorporated Classic Slots, Video Slots, TV-themed Slots, Jackpot Slots, and Megaways Slots that have had a promise of good returns. This has also seen some of the most popular slots in the UK such as Da Vinci Diamonds and Rainbow Riches. Also remember, that the free spins awarded on the first deposit and wager of at least £10 will be eligible in this section, to be precise, on the slot Double Bubble.

Other online Slots to expect include;

  • Cleopatra
  • Secrets of the Phoenix
  • 7’s to Burn
  • Deal or No Deal
  • Immortal Romance
  • 88 Fortunes
  • Bonanza Megaways

Table Games

In this category, a fair share of different variations has been provided by Virgin Games. From over 6 different roulette tables, 8 different blackjack tables, to other titles, players will have a selection to choose from. Expect to find some 3D roulette games hosted and incorporation of aspects such as chat features and multiplayer games that have made the experience better for players. Still, in this category, you can enjoy some of the online poker tournaments made available.

Some of the titles to expect here include;

  • Roulette – (3D, American, Phoenix, Streets of Gold, Multiplayer, and High Stakes)
  • Blackjack – (Atlantic City, Single Deck, Multi-Hand, Vegas Down Town, Vegas Strip, and High Stakes)
  • Baccarat
  • Keno
  • Caribbean Stud Poker
  • Hi-Lo
  • Craps
  • Pai Gow Poker

Online Bingo

Bingo lovers will also have a collection of 75 and 90-ball Bingo games provided to them. You can access features such as live chat while you play on the category. Among the games to expect include;

  • Blox Bingo
  • The Crystal Maze Bingo
  • Session Bingo


You can get to play Wild Seat Poker which is a game that has a payout of up to £100,000. While at it, you can also get to enjoy some of the Poker tournaments provided altogether.

Banking Options at Virgin Games

No charges have been placed on any of the banking options you opt for at Virgin Games. You can use either of the following methods to transact in the currency of your choice;

  • Visa/MasterCard/Maestro
  • PaySafeCard
  • Bank Transfer

Customer Support at Virgin Games

Virgin Games customer service is available 24/7 and a variety of methods have been provided to reach for assistance including a comprehensive FAQ page that can be accessed from the section ‘Help and FAQ’. Other methods available include;

  • Live Chat
  • Submitting a form
  • Email

Mobile Support at Virgin Games


With no downloadable software offered, players have been able to access and wager on many of the Virgin Games through their phone browsers or a tailored app available for all players (Android and iOS users). The app and the site version have all cut a picture of a carefully designed interface and it closely resembles the desktop version. However, due to the reduced screen size, players will have to use tools such as search bars and drop-down features to look up for a category and game of interest.

The following products, services, and features will be readily available on the mobile version;

  • Creation of new accounts (new customers)
  • Claim the welcome bonus
  • View all the games
  • Deposit and withdraw on the account
  • Live chat and access the FAQ page
  • Access sections such as; Terms & Conditions, Privacy Policy, Responsible Gaming, and Cookies

Pros and Cons


  • Accepts different currencies
  • Live dealer games available
  • Easy-to-use website
  • 24/7 customer support
  • Live chat available


  • Limited payment selections
  • Limited game selection
  • No Video Poker games


Virgin Games gets our mixed reaction for what has been presented to the players. On the positive side of things, an easy-to-use website has been provided to the players with an average game selection from some of the most reputable providers in the gaming world. The availability of live dealer games and features such as game chat and high-quality graphics have made the experience even better. Its 24/7 customer support with methods such as live chat has also been positively welcomed.

On the flip side, a lot still needs to be done. The website is not catchy and more can be done here. Additionally, the number of games can be improved and the bonuses can be made much better. An improvement in the banking options provided would also be positive and more importantly, the addition of Video Poker games would be a major step forward.

Virgin Games Review - by ,January 12, 2024
1 / 5stars
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit.18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply.